We are able to help to ship our standard products to the customize store/shop you desired, but unfortunately, due to the company policy, we currently not offering any type of the customization.

We will ship to the United States and Canada. To ship to the rest of the country, please contact our customer support.

You can ask customer service by email with the product you want to resell and we will make a specific assessment based on the information you provide.

Yes! Our wine bags use an insulated design. All you need to do is pre-chill your wine, and you don't even need to add a separate ice pack, our bags will keep your wine cold for hours.

Tirrinia wine bags are designed according to standard sizes, so each bag can hold the regular size 750ml bottle of wine. The two bottle, three bottle wine bags are based on this regular size wine bottle. There are also some special designs, so please pay attention to the detailed description of the item you are looking at, and feel free to contact us if you are not sure.

It is currently packaged in a clean plastic bag.

Some product detail pages include product size, which is the official data given by the factory, you can also ask customer service by email for more detailed information.

Some of the wine bags will come with a strap, other accessories can be found on the official website.

Some of the wine bags are designed with nylon straps to hold the wine glasses, which you can learn about on the product detail page.However, avoid putting too many wine glasses to avoid improper placement and breakage.

According to the FAA, it's all about the alcohol content! Alcohol less than 24% alcohol by volume (ABV) or 48 proof, like most beers and wine: For carry-on you are limited to containers of 3.4oz or less that can fit comfortably in one quart-sized, clear, zip-top bag.

In the case of wine bags, it depends on the weight of your luggage, which is subject to airport regulations.

The are no locks on the bag. If you had a real small lock with key you could probably put it through the small holes in the zipper.

Where is this made?

It can keep your wine cold for hours,which depends on the temperature, weather conditions, volume of the wine, etc. When you put ice packs in the wine bag, it keeps the wine colder better.

Some dividers are removable, you can check the product detail page or ask customer service via email.

Most of the Tirrinia wine bag body selection of canvas, PU insulation and 5 mm PE foam padding are used inside to achieve leak-proof and thermal insulation.It can support 1-6 bottles of wine when the capacity allows.Please check the product detail page or ask customer service with the product model number.

Some of the wine bags are completely leak-proof and will not leak when the ice melts, but some of them are not leak-proof, so we recommend that you use ice packs instead of ice to prevent the wine bags from leaking.

It depends on how you place your wine glasses and bottles. We do not recommend putting in wine glasses, and when you have to place them, we recommend putting bubble wrap to prevent them from breaking under impact.

Some wine bags support machine washing and hand washing. If the stain is not too serious, you can use a soft cotton cloth with warm water to do a partial wipe. If it is more serious, you can use neutral detergent and soft brush to clean, wash it with water and hang it to dry in a cool and ventilated place.You can refer to the product details page or consult customer service with the product.

You don't have to put the bag in the freezer first; you can put ice pack in the wine bag or chill the wine first, which will keep the wine cold.

Yes, you can fold this tote flat. When you want to use it just put your hand inside and push it back in shape.

It depends on the size of the bottle and the size of the wine bag.Please check the product detail page or ask customer service with the product model number.

Some of the wine bags have bags on the outside that you can put your bottle opener in.

After use, avoid exposing the wine bag to sunlight; after washing, put it in a cool place to air dry it.Different products are maintained in different ways, you can check the product detail page or ask customer service with the product model number.

Most of the Tirrinia wine bag body selection of canvas, will be spliced with some leather, such as the handle part.The outside of the canvas material has a slight waterproof effect.You can refer to the product details page or consult customer service with the product.

It is sturdy and durable with PU insulation and 5 mm PE foam padding inside. Under normal circumstances, it does not peel off easily if not pierced with sharp objects or violently damaged.

We are able to help to ship our standard products to the customize store/shop you desired, for more details please ask customer service via email.

Different lunch bags are made up of different materials and may consist of polyester, PE foam, or synthetic leather. You can find out through the detail page, or ask customer service by email.

It can keep your food cold for hours, which depends on the temperature, weather conditions, volume of the wine, etc. When you put ice pack in the lunch bag, it keeps the wine colder better.

You don't have to put your lunch bag in the fridge/freezer, you can just put ice packs in your lunch bag to keep it cold.

Most lunch bags can be gently folded and washed in water, and its interior and surface materials are easy to clean. You can also gently wipe the surface. Different products have different materials, you can refer to the product details page or consult customer service with the product.

Most of the Tirrinia lunch bag body selection of canvas, will be spliced with some leather, such as the handle part.The outside of the canvas material has a slight waterproof effect.A part of the body of the lunch bag is made of waterproof fabric, details can be found on the corresponding details page or ask customer service by email.

The inside of the lunch bag is made of easy-to-clean material. We recommend wiping with cold water and a soft cotton cloth.

You can use water and a soft cotton cloth to gently wipe.

Some of the lunch bags are completely leak-proof and will not leak when the ice melts, but some of them are not leak-proof, so we recommend that you use ice packs instead of ice to prevent the lunch bags from leaking.

It depends on the style of the lunch bag, you can check the product description or ask customer service via email.

We carefully choose the material of the lunch bag, different products contain different materials, you can check the product details page or contact customer service for details.

Strap is composed of leather or canvas, multiple stitching at the interface, sturdy and durable.

For US domestic customers, we usually offer UPS or USPS base on availability. For International customers, will be vary by the countries. Please contact us for more detail regarding the carrier selections.

You can check the logistics number according to the order confirmation email, or please contact our customer service with your order number, we will be able to locate the order for you.

We ship uniformly from CA, USA.

Only when the item is not shipped yet. Please contact customer service via email soon as you can and we will help you change the shipping address.

We will ship within 2-5 business days. Delivery time varies depending on the logistics method, you can choose the delivery method you want when placing your order.

We are very sorry for any inconvenience caused to you. Please contact us directly at the email address (help@tirrinia.net) upon receipt of the item, attaching a picture of the error to explain the details. We will get back to you as soon as possible to resolve the problem.

You can ask the customer service agent via email and we will try to help you with your troubles.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Learn more about return policies HERE.

We don’t offer shipping insurance at this moment.

Generally speaking, the return or exchange processing cycle is about 5 business days, depending on the courier time and various objective factors, you can track the progress by contacting customer service.

Shopify will usually successfully refund your original account within 10 business days, depending on the progress of the negotiation and Shopify policies, details of which can be found by contacting customer service via email.

In general, we support American Express, Apple pay, Diners Club, Discover, Meta Pay, Google Pay, Mastercard, Shop Pay.

You can enter your discount code on the final payment page and the platform will automatically discount it.If you need any help, you can contact customer service via email.

It is possible that you have entered an invalid discount code, for details you can ask the customer service agent via email and Tirrinia will try to help you with your troubles.

Tirrinia is the perfect gift! You can order one direct for that lucky man or woman in your life by entering their address as the shipping address.

Our items are only sold on our online store, which means they can’t be resold. If you're looking to make a bulk personal purchase, please email us at help@tirrinia.net.